FAQ
Is my transaction information secure?
PayPal protects your financial information with industry-leading security and fraud prevention systems. Secure Socket Layer (SSL) encryption is used for every transaction in order to ensure that your order is secure.
PayPal protects your financial information with industry-leading security and fraud prevention systems. Secure Socket Layer (SSL) encryption is used for every transaction in order to ensure that your order is secure.
What are the payment options?
We accept Visa & Mastercard with Paypal for payment.
We accept Visa & Mastercard with Paypal for payment.
What are your shipping fees?
There is a flat rate shipping charges of $10.00 for ground service within Canada, and flat rate of $15.00 for ground service in Continental USA.
There is a flat rate shipping charges of $10.00 for ground service within Canada, and flat rate of $15.00 for ground service in Continental USA.
Does PINKSTIX offer international shipping?
We currently do not ship outside Canada & Continental USA, however, you can email us at ishop@pinkstix.com with your address and we can find out the shipping rate for you.
We currently do not ship outside Canada & Continental USA, however, you can email us at ishop@pinkstix.com with your address and we can find out the shipping rate for you.
How do I change or cancel my order?
If for any reason you would like to change or cancel your order, please contact us at ishop@pinkstix.com as soon as possible. We cannot cancel or change an order once it has entered the shipping process.
If for any reason you would like to change or cancel your order, please contact us at ishop@pinkstix.com as soon as possible. We cannot cancel or change an order once it has entered the shipping process.